REQ-10059106
7月 30, 2025
Malaysia

摘要

Ensures a seamless business transition from the current system(s) to the new Lean Digital Core (LDC) environment while minimizing risks and maximizing business continuity for Adopt countries/sites, through end of Hypercare phase.
Responsibilities include planning, coordination, and execution of cutover activities -- working closely with stakeholders to minimize disruptions.
Reports directly to Adopt Head APMA, Japan & China.

About the Role

Major accountabilities:

  • Drives Cutover planning, including preparation, execution, and reporting from a business integration perspective
  • Ensures country Business Go-live Contingency plans are ready
  • Supports developing, managing, and communicating Cutover & Hypercare plans with concerned business parties
  • Plans and tracks Go-live readiness to ensure Go/No-Go meeting passed for Cutover, Hypercare, and business readiness items
  • Schedules and manages ongoing Go-live readiness review sessions
  • Co-hosts Cutover and Hypercare daily calls (in focused periods) with IT counterpart, focusing on driving Business Readiness and Business Ramp-up
  • Supports planning with IT Cutover Manager and ensures business dependencies defined and handled
  • Drives Hypercare KPI reporting target definition (and alignment with business stakeholders) and executes and communicates reporting of KPIs
  • Defines and communicates country business resource requirements during blackout, in Hypercare and transition to post-Hypercare business support model
  • Ensures business resources available/contactable over Cutover and Hypercare period
  • Acts as business escalation point for Cutover & Hypercare issues, supporting resolution
  • Identifies & mitigates risks to minimize potential disruptions during cutover & hypercare
  • Takes learnings from post-cutover reviews, leading to scaling / automation for future rollouts


Minimum Requirements:
Work Experience:

  • SAP business process
  • Industry/ Business Exposure.
  • Collaborating across boundaries.
  • Project Management.

Skills:

  • Strong, global project management skills
  • Good communication and negotiation skills
  • Solid SAP business process understanding
  • Able to zoom in & zoom out to articulate big picture messages while managing details
  • Cross-functional expertise/knowledge and strong leadership
  • Ability to drive results and meeting project deadlines
  • Thrives in international and matrix-based organizations
  • Experience managing people and large virtual teams
  • Strategic and Hands on way of working (running meetings, tracking progress, managing issues & risks)
  • ERP project implementation background (preferred)

Languages :

  • Fluent English (additional languages preferred)

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

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Operations
Universal Hierarchy Node
Malaysia
Selangor
BD&L & Strategic Planning
Full time
Regular
No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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REQ-10059106

Cutover and Hypercare Business Lead

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